Eighteen critical success factors for deploying telemedicine

14 May 2014

Download here the Momentum_18 Critical Success Factors for Telemedicine Deployment (version 01, 6 May 2014.pdf


Athens, 14 May 2014 –Today the Momentum project published a list of 18 factors that are critical to deploying telemedicine successfully into routine health care.  Distilled from an analysis of telemedicine practices by experts from across Europe, these factors will help telemedicine “doers” to build sustainable implementations from the ground up or move experimental pilots into routine care.  Telemedicine, which is care where the healthcare professional and the patient are not in the same room, holds promise for European healthcare systems.  Its widespread deployment will help to improve safety, quality and efficiency of care, and to ensure that citizens have access to healthcare services where and when they need it.

The 18 critical success factors cover overall context (ie, cultural readiness, financing), management aspects (the need for leadership, for a business plan, for change management), legal and security issues (including liability or the regulatory environment for data management), and technology considerations (including interoperability).  They are collected in a short document with annotations available at Momentum_CSFs_v01_6may2014.

These factors require more validation, and the publication of this list begins a public consultation phase.  Momentum invites interested parties to comment via Momentum’s social networks (LinkedIn, Twitter or Facebook), by email to the consortium, or face-to-face in dissemination events like today’s session at eHealth Forum 2014 in Athens entitled “The Secrets of Telehealth: how to deploy services in routine care”.

Telemedicine in Europe suffers from ‘pilotitis’, a glut of technology experiments that have received start-up subsidies from public or commercial sources to get them off the ground, but which cease to exist once the subsidy is withdrawn,” says Marc Lange, Secretary General of EHTEL and coordinator of the Momentum project. “Our success factors will help the ‘doers’ move their projects into routine care and scale them up to provide real benefits to patients in Europe.”

The Momentum project convenes telemedicine experts and stakeholder organisations from more than 20 organisations in Europe.  The final outcome of the project will be a blueprint for telemedicine deployment which will be published in December 2014.  The project invites all interested parties to comment on the critical success factors, to submit successful practices, and to join the Momentum network.  More dissemination events will be held between May and September 2014.  For an ongoing list and more information go to www.telemedicine-momentum.eu.

About the project: Momentum is a thematic network designed to share knowledge and experience in deploying telemedicine services into routine care. Working together, Momentum’s members who come from all corners of Europe will develop, test and finalise a blueprint for telemedicine deployment that offers guidance for anybody who seeks to move telemedicine from an idea or a pilot to daily practice. The project is funded under the ICT Policy Support Programme (ICT PSP) as part of the Competitiveness and Innovation Framework Programme of the European Commission, and runs from 2012 to 2014.  More information is at www.telemedicine-momentum.eu.


Download here the Momentum_18 Critical Success Factors for Telemedicine Deployment (version 01, 6 May 2014.pdf

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